To get started, create your bot account and develop your chatbot in-house by following our API guidance. Automate workflow by adding buttons and customizing your user keyboard.
Your bot can be a true sales channel to offer your services and sell your goods. ChatbotsĬhatbots are the perfect channel to engage the conversation with new and existing customers. To learn more about how Business Messages have evolved, check out our blog from Noa Bar Shay, our Senior Partnerships Account Director. To get started, select one of our approved Business Messages partners to create your channel and start sending your messages - they are on call to help you achieve your goals. Whether you need to provide customer care, delivery updates, transactional services or promotional messages, our solutions offer it all. Let’s break them down: Business Messagesīuilt as an alternative to SMS, Business Messages allow brands to initiate a conversation and create a deeper connection with their existing opt-in customer base in a one-to-one setting. Viber for Business is not an account in the typical sense - it’s more a collection of solutions. How do I open a Viber for Business account? Here at Viber, we love speaking with our customers existing and new to help them solve problems, maximise revenues and achieve business goals.Īlong the way we encounter a lot of different questions about how things work and as part of our mission to help, the team have collated some of our most frequently asked questions to help you on your journey with Viber for Business.
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